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FAQ

Where do you ship from?
We stock inventory in Cambridge, Massachusetts but we also offer products on Amazon.
How much does shipping cost?
Shipping cost depends on your order, location, and shipping preference. You will receive the shipping estimate at checkout.
How do I track my order?
As soon as orders are processed and shipped a tracking number will be issued via email.
What payment options do you accept?
We accept credit cards, Paypal, and Amazon Pay.
Can I change my shipping address?
You will be able to change a shipping address up until your shipment has been send. Email us to check your order status.
How long will my order take to arrive?
Orders typically take 1 business day to process. Orders within the United States are shipped with USPS First Class generally arrive within 3-5 business days. International shipments tend to take between 1-4weeks depending on customs delays. We don't currently offer tracking for international orders.
Are your products available anywhere else?
Currently, the only other place our products are available for purchase is on Amazon. We don't have any plans, yet, to go retail. Should we? Shoot us an email.
What is the size of your belt?
• The Bag measures 8.27" (Length) x 5.43" (Height) x .79" (Depth) with the opening measuring 7"
• The belt adjusts from 33"(first hole) to 42.5" (last hole).
• Purse Strap Drops up to 22".
• Purse strap easily adjusts up to 47" when using it as a waist strap
What is your return policy?
We stand behind the quality and design of our products but we understand if expectations aren't meant. Any unused/unopened product may be returned for a full refund (in the original form of payment) or exchange within 14 days of receipt.

Unused & Unopened Merchandise
0-14 days = Full Refund or Exchange

Still have questions? Contact us here